Trust Center
Trust in the reliability of our ratings and the security of your data
We are committed to maintaining effective business processes and supporting them with the most demanding security practices. Our Trust Center is here to help you understand what we are doing to ensure quality and data security in the geolocation services that we provide.
Certifications
ISO 27001: Information Security Management System
Access Control Policies
Ensuring only authorized personnel have access.
Data Encryption Protocols
Securing data at rest and in transit.
Risk Assessment Framework
Identifying and mitigating security threats.
Continuous Security Audits
Regular evaluations to enhance protection.
Compliance Monitoring System
Ensuring adherence to security standards.
Multi-Factor Authentication
Strengthening access security.
Business Continuity Planning
Safeguarding operations during disruptions.
Incident Response Plan
Swift action to address security breaches.
ISO 27001
At Bespot, safeguarding sensitive information is a top priority. Our ISO 27001:2013 certification ensures that our Information Security Management System (ISMS) meets the highest global standards for data protection, risk management, and cybersecurity.Our compliance is independently validated by an accredited certification body, reinforcing our commitment to security and trust.
View Our CertificationISO 9001: Quality Management System
Employee Training Programs
Regular training to enhance skills and knowledge.
Corrective and Preventive Action
System Identifying and eliminating potential issues.
Incident Management Process
Structured approach to managing and resolving incidents.
Customer Feedback Mechanism
Continuous feedback loops for service improvement.
Internal Audit Framework
Ongoing audits to maintain compliance.
Process Optimization Strategies
Refining workflows for efficiency.
Supplier Performance Evaluation
Assessing vendor reliability and quality.
Supply Chain Compliance
Ensuring quality throughout the supply chain.
ISO 9001
At Bespot, our Quality Management System (QMS) governs the development, operation, and all supporting processes to ensure the highest standards of service. Our ISO 9001:2015 certification reflects our commitment to customer satisfaction, continuous improvement, and operational efficiency based on globally recognized quality management principles.
View Our CertificationISO 14001: Environmental Management System
Waste Reduction Programs
Minimizing waste in our operations.
Pollution Control Measures
Reducing environmental pollution.
Carbon Footprint Analysis
Tracking and reducing emissions.
Green Procurement Strategy
Sourcing eco-friendly materials.
Energy Efficiency Measures
Optimizing energy consumption.
Environmental Risk Assessments
Proactive risk identification.
Regulatory Compliance Audits
Adhering to environmental laws.
Sustainable Resource Management
Responsible use of natural resources.
ISO 14001
At Bespot, we are committed to minimizing our environmental impact and promoting sustainability. Our ISO 14001:2015 certification reflects our dedication to responsible resource management, pollution prevention, and regulatory compliance. Our environmental management system is certified by an independent and accredited body, demonstrating our commitment to corporate responsibility.
View Our CertificationGLI Control Assessment
VPN Detection
Blocks unauthorized VPN usage to maintain location accuracy and regulatory integrity.
Proxy Detection
Prevents users from masking their IP addresses, ensuring compliance with regional access rules.
Mock GPS Detection
Detects and prevents location spoofing, ensuring users operate from verified locations.
Geofence Presence
Verifies a user is within a predefined geofence, enabling location-based access and compliance enforcement.
Man-in-the-Middle Attack Protection
Utilizes encryption and secure protocols to safeguard data from interception.
Front-End Code Manipulation Protection
Prevents unauthorized code alterations, ensuring platform security and fairness.
GLI Control Assessment
At Bespot, security and integrity are at the core of our operations. Successfully passing the GLI Control Assessment confirms our commitment to fraud prevention, compliance, and platform security. These measures ensure a safe, transparent, and reliable experience for all users.
Privacy and Data Protection
GDPR
Bespot’s privacy program follows the General Data Protection Regulation (GDPR) to ensure that personal data is handled responsibly. We apply clear policies for data collection, processing, and storage, giving users control over their information while maintaining security and compliance.
Privacy Policy
We take privacy seriously and follow all applicable privacy laws and regulations. Bespot ensures that personal data is processed transparently and securely, protecting user information while providing a seamless experience.
Data Protection Officer
Our formally appointed Data Protection Officer ("DPO") can be contacted at [email protected].
Cookie Compliance
Bespot complies with cookie regulations, offering users control over their preferences. We provide clear options to manage cookies, balancing privacy with a smooth browsing experience.
European Union Data Residency
For businesses needing EU-based data storage, Bespot offers the option to store data within European Union data centers. This helps meet compliance requirements while ensuring secure and reliable data management.
Data Classification
A formal data classification scheme that ensures data is protected based on its nature and sensitivity.
Data Processing Agreements
Agreements that ensure personal data is processed only for specified purposes and protected throughout.
Risk Management
Data Protection Impact Assessments
Assessments to identify, minimize, and mitigate risks related to personal information.
Business Continuity and Disaster Recovery
Plans to safeguard operations during outages, disasters, or security incidents.
Internal Security Training
Regular training on security best practices to reduce human error and strengthen our security posture.
Certifications
Incident Response
Client Communication
All incidents affecting clients are communicated within the timeframe specified in the contract agreement.
Incident Response
A robust incident management process that follows the stages: Prepare, Detect, Analyze, Contain, Eradicate, Recover, and Debrief.
Monitoring Center
A dedicated monitoring center that provides continuous oversight to detect, assess, and respond to incidents in real time.
FAQ
Need more information?
We understand that trust is built through transparency, reliability, and continuous improvement. By adhering to international standards, we ensure that our customers, partners, and stakeholders can depend on us. If you have any questions regarding our certifications, compliance measures, or policies, please contact us at [email protected].
Get in touch with Bespot
Our offices in Athens, Greece:
Voutadon 28, Athina 118 54